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“This is just a small sampling of the questions that were asked most often. If you have any specific questions that you don’t see on this list Click Here and fill out the contact form. One of our team members will respond back to you within the next 24 hours.”

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FAQs

Frequently Asked Questions
How is it that your service can get a much better deal than me? I’ve bought a lot of cars and know how to play the dealers game?

First of all, our team has over 100 years experience in the retail automotive car industry. That experience can go a long way and with the myriad contacts we have in the industry you are sure to get the best possible deal. Also, since we are dealing with volume sales the dealers that we work with are giving us “volume purchasing” discounts which is a better deal than you could get buying one vehicle by yourself.

How much do you charge for your services?

Each client is different and has different needs. Our fees are based on a per-hour basis rather than a percentage of the discount or a percentage off of the MSRP. Depending on how involved the deal is, our fees range between $299.00 and $599.00.

What is a retainer fee, and why would I want to pay that fee?

Because we work on an hourly basis and not a commission basis, the retainer fee helps pay for our research time on your behalf and also shows your commitment to getting the best car deal available.

What if I’m trading in a vehicle; can you help with the trade-in?

Absolutely. We have a network of buyers and wholesalers we can shop your trade with and use it as negotiating power to save you money on the trade process. We will get you a minimum of $200.00 more for your trade than what you’d get by yourself.

What about the financing end; do you assist with the financing?

Yes, we can arrange the financing as well. We don’t provide any of the financing ourselves, but we can get you the best possible loan package. We have access to information that is privy strictly to people in the car business. We’ll use that leverage to get you the best possible financing arrangement.

What forms of payment do you accept?

We accept all major credit cards.

Do you conduct business outside the U.S?

At this time we are doing business only in the continental United States.

How long will it take for you to find the best deal for me?

The time varies from client to client based on each particular situation. We’ve done some deals in one day and others have taken as much as a week. It all depends on your situation and what you are trying to accomplish.

What if half we change our mind after we've commited to your service, do we owe you anything?

Yes. The retainer fee is non-recoverable but that is the only amount that would be due. But keep in mind; you have ninety days to complete your transaction. If your circumstances change for some reason and you have to hold off for a while your retainer will still be honored up to ninety days.

What happens if the deal isn't what was represented from your service?

Then you owe us nothing and we will refund 100% or your fees including your retainer. Unfortunately there is always the possibility that the dealer will back out of the deal at the last minute. That is extremely rare but if it does happen then you get all your money back.